Located at 3333 W Touhy Ave J2, Lincolnwood, IL 60712, Oxford Jewelers has established itself as a noteworthy destination for engagement ring creation and personalized jewelry services. With a phone number of (847) 933-1990, this jewelry store operates in Cook County and is renowned for its extensive selection of unique and stylish gold, silver, and diamond jewelry.

The jeweler offers a range of services, including custom jewelry design and engagement ring creation, catering to various budgets. Customer reviews indicate a strong emphasis on personalized service, with staff members like Sam receiving accolades for their helpfulness and knowledge throughout the ring selection process. Customers often appreciate the level of care and attention given during their engagement ring shopping experience.

However, not all feedback has been positive. Some customers have expressed concerns regarding warranty communications and service inconsistencies, particularly regarding resizing requests. These issues highlight the importance of clear communication in customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%

Highlight Reviews:
Best Review: Henry commended the exceptional customer service and advice received from Sam, noting that his experience was welcoming and informative, leading to a beautifully crafted engagement ring that his fiancée loved.
Worst Review: Kendell expressed disappointment over the miscommunication concerning the warranty on her engagement ring, stating that the resizing process damaged the ring's intricate design and resulted in an uneven appearance.

Hours of Operation:
| Day | Hours |
|-----------|---------------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Staff Members Mentioned:
- Sam

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.