Ashby Jewelers, located at 9407 Main St, Manassas, VA 20110, is a well-established jewelry store recognized for its excellent engagement ring creation services. Operating since 1946, Ashby Jewelers is a family-run business that prides itself on custom jewelry design and exceptional craftsmanship. The expert team, led by owners David and Susan, provides personalized service and is known for their ability to create unique pieces tailored to individual preferences. With a full range of services including repairs, custom designs, and fine jewelry sales, Ashby Jewelers has built a loyal customer base in Prince William County.

With a total of 81 reviews compiled, the sentiment regarding Ashby Jewelers is predominantly positive, with some criticisms noted.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Positive feedback highlights the personal touch and excellent craftsmanship in their engagement ring creation. Customers appreciate the team's knowledge and willingness to assist in designing custom pieces. Conversely, a few negative reviews mentioned unsatisfactory experiences regarding communication and perceived pricing.

Best Review:
A customer praised the dedication and expertise of David and Susan in customizing a wedding band to complement a unique antique engagement ring, highlighting the thoroughness and attentiveness they received throughout the process.

Worst Review:
One reviewer expressed disappointment with the customer service experience, citing a lack of engagement from staff during their visit, describing the atmosphere as unwelcoming and uncomfortable.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------|
| Tuesday Closed |
| Wednesday 10 AM - 6 PM |
| Thursday 1 PM - 8 PM |
| Friday 10 AM - 8 PM |
| Saturday 10 AM - 5 PM |
| Sunday Closed |
| Monday Closed |

Staff members mentioned include David and Susan.