Elite Jewelers, located at 8300 Sudley Rd Suite 306, Manassas, VA 20109, is a prominent jewelry store specializing in bespoke engagement ring creation and exceptional customer service. With a significant number of reviews—916 in total—this establishment has garnered attention for both its quality and craftsmanship.

The store is noted for providing an impressive range of services, including custom jewelry design, jewelry repair, and cleaning. Customers often express satisfaction with the expertise and attentiveness of the staff, particularly mentioning Ossama and Gloria for their helpfulness. The store’s dedication to handcrafting personalized pieces using GIA-certified diamonds and other precious materials reflects a deep commitment to quality.

However, not all experiences have been positive. Some customers have expressed dissatisfaction with service delays and unprofessional behavior exhibited by certain staff members.

Overall Sentiment from Online Customer Reviews:
Based on the reviews, the overall sentiment surrounding Elite Jewelers leans towards positive, with approximately 70% positive feedback, 20% neutral, and 10% negative sentiments noted.

### Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

### Staff Members:
- Ossama
- Gloria

Best Review:
One customer praised Ossama for his extensive knowledge and assistance in selecting the perfect piece, highlighting the helpful and welcoming atmosphere of the store.

Worst Review:
Another customer reported a frustrating experience regarding significant delays in receiving a ring, expressing disappointment over what they described as a lack of transparency from the management.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.