Balentine & Co. Jewelers, located at 2151 Airline Dr, Ste 200 in Bossier City, LA, has earned a stellar reputation in the local community for its engagement ring creation services and personalized approach. Servicing Bossier Parish, this family-owned business is celebrated for its dedication to craftsmanship and customer care, boasting a significant number of reviews that reflect their commitment to making each customer's jewelry dreams a reality.
Under the leadership of owner Lee Balentine and manager Alexis Balentine-Schmaltz, the talented team at Balentine & Co. diligently works to ensure that each engagement ring is not just a purchase, but a meaningful expression of love. Customers frequently commend the knowledgeable and friendly staff, noting how they take time to understand their preferences and guide them through the design process with professionalism and warmth. The overall sentiment among patrons is overwhelmingly positive, though there are mentions of minor service-related concerns.
Customer Sentiment: Approximately 85% of customers are highly satisfied with their experiences, while 10% have shared neutral reviews and 5% have reported issues.
Opening Hours:
Monday to Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Cheryl praised Balentine & Co for their exceptional service and beautiful selection, highlighting the friendly atmosphere that made her engagement ring shopping a delightful experience.
Worst Review: Joy expressed disappointment regarding the handling of her ring resizing, feeling that her feedback was not addressed effectively.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 554
Store Phone Number: 3187473221