Kay Jewelers, located at 2628 Beene Blvd, Bossier Mall, Space 2624, Bossier City, LA 71111, offers a variety of services, highlighted by their expertise in engagement ring creation. The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 5:00 PM. Customers can reach them at (318) 752-1932.

With a total of 61 reviews, the general sentiment reveals mixed feedback. Positive reviews praise the knowledgeable and friendly staff, specifically highlighting the attentive service from team members like Destiny and Lyndi, who have helped customers find their perfect rings. Customers frequently mention the quality of merchandise and exceptional customer service.

However, some negative reviews express concerns about a lack of responsiveness and acknowledged assistance, indicating instances where customers felt overlooked or unacknowledged by staff when visiting.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review: A customer noted the wonderful service they received while shopping for their wedding set, commending a staff member for being sweet and extremely helpful throughout the process, assisting them in achieving their dream ring. This review was posted by Kiersten.

Worst Review: Another customer expressed frustration over being ignored upon entering the store, feeling neglected while waiting for assistance, and ultimately deciding to leave due to the lack of acknowledgment. This review was made by Misty.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Monday 10:00 AM - 8:00 PM |
| Tuesday 10:00 AM - 8:00 PM |
| Wednesday 10:00 AM - 8:00 PM |
| Thursday 10:00 AM - 8:00 PM |
| Friday 10:00 AM - 8:00 PM |
| Saturday 10:00 AM - 8:00 PM |
| Sunday 12:00 PM - 5:00 PM |

Staff members mentioned: Destiny, Lyndi.