Max's Loan and Jewelry, located at 926 Benton Rd, Bossier City, LA, is a third-generation family-owned jeweler committed to excellent customer service and a diverse range of services, including exceptional engagement ring creation. With a dedicated team and knowledgeable staff, they have built a reputation for personalized attention while ensuring a welcoming atmosphere for customers looking to buy or create the perfect engagement ring. The jeweler prides itself on its competitive pricing and offers a variety of services, from jewelry and watch repair to appraisals and layaway options.
Operating in Bossier Parish, Max's has received a total of 41 reviews across various platforms, showcasing both positive and negative experiences from customers.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 60%
Neutral sentiment: 25%
Negative sentiment: 15%
Customers appreciate the friendly and knowledgeable staff, particularly highlighting the expertise in creating custom engagement rings, with many noting that the personal attention enhances their shopping experience. However, a few reviews point to perceived issues with service, citing instances of rude treatment and pricing discrepancies.
Best Review:
Jarred praised Max's Loan and Jewelry for its high-quality jewelry at wholesale prices and commended the staff's extensive knowledge in custom design, ensuring that customers receive exactly what they envision.
Worst Review:
Akeeli expressed dissatisfaction with pricing communication, feeling that there was a misunderstanding regarding a loan offer that wasn't honored upon a return visit.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-----------------------|
| Monday to Saturday: 9 AM - 6 PM |
| Sunday: Closed |
Staff Members:
- Craig Toys (Owner)
- Ainsley Rutkowski (General Manager)
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 41
Store Phone Number: 3187528886