Zales Jewelers, located at 2950 E Texas St, Bossier City, LA 71111, operates in Bossier Parish. This jewelry store specializes in engagement ring creation and offers a variety of fine jewelry services. Customers have commented positively about the knowledgeable and friendly staff, highlighting their professionalism and helpfulness during the jewelry selection process.
However, there are also negative sentiments reflected in reviews about pricing and product durability. Some customers have expressed frustration over the quality of rings, mentioning issues with breakage and dissatisfaction with customer service responses concerning these problems.
Overall Sentiment from Online Customer Reviews:
Positive: 56%
Neutral: 25%
Negative: 19%
**Best Review:** A customer praised the knowledge and service provided by the staff, noting their great assistance and professionalism during the visit.
**Worst Review:** Another customer expressed significant disappointment with the repeated breakage of their ring, indicating that despite multiple returns for repair, the issues persisted.
Opening Hours:
- Monday - Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 68.5%
Total Customer Feedback Reviewed: 16