Barnes Goldsmith Shop, located at 8700 W Greenfield Ave, Milwaukee, WI 53214, is a highly regarded jewelry establishment known for its exceptional engagement ring creation and repair services. The shop has earned a commendable reputation since its inception in 1977, thanks to the craftsmanship of owner Jim Barnes and his son, Bradley. Customers praise the quality of gems, custom designs, and the fair prices offered.
With 95 reviews aggregated, the overall sentiment from online customer reviews reflects a positive atmosphere, with approximately 85% positive feedback, 10% neutral sentiments, and 5% negative responses. Many clients highlight the friendly and attentive service, emphasizing how the staff truly listens to customer needs.
Positive reviews specifically mention the excellent craftsmanship and reasonable pricing, with several customers expressing satisfaction after receiving custom engagement rings that exceeded their expectations. However, a few negative reviews suggest inconsistencies in service quality and recommend caution for potential buyers.
**Operating Hours:**
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Notable Staff:**
- Jim Barnes (Owner)
- Bradley Barnes
Best Review: A customer named Genevieve praised the shop for its gorgeous work, noting that the staff helped refine her initial ideas for custom jewelry and delivered high-quality gems at fair prices.
Worst Review: CJ expressed concerns about recent service quality, mentioning a disappointing experience with an engagement ring that did not meet prior standards, leading to a change in loyalty after over 20 years as a customer.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 95
Store Phone Number: 4142591099