Ficarra Jewelers, located at 1081 Independence Blvd, Haygood Shopping Center, Virginia Beach, VA 23455, is well-regarded for its services in jewelry, particularly in creating custom engagement rings. This family-owned jeweler has been a staple in the Virginia Beach community for over 24 years, offering personalized attention and quality craftsmanship. Customers appreciate the expertise and helpfulness of the staff, especially Mrs. Bess Ficarra, who is noted for her knowledgeable service.
Operating in Virginia Beach City, Ficarra Jewelers provides a range of services including jewelry repair, appraisal, and custom design. The store has received mixed reviews from the 25 analyzed, reflecting a balance between commendable service and criticism regarding customer interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 16%
- Negative: 16%
Positive reviews highlight the quality of craftsmanship and satisfactory customer service, with customers expressing appreciation for the beautiful jewelry selection and expertise. However, some negative feedback points toward unfriendly customer service and experiences with staff who may not be as accommodating.
Best Review: Joseph praised the thorough assistance and fair pricing received at Ficarra Jewelers, expressing confidence in their service quality.
Worst Review: James described a very rude and unprofessional interaction with the owner, suggesting a poor experience during his visit.
**Opening Hours**:
- Monday: 10:30 AM - 5:00 PM
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: 10:30 AM - 2:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 76%
Total Customer Feedback Reviewed: 129
Store Phone Number: 4143215764