Diane's Designs, located at 7344 W Greenfield Avenue, West Allis, Wisconsin, is a reputable jewelry store specializing in custom engagement ring creation and jewelry repair services. The store prides itself on personalized customer service, a philosophy deeply rooted in owner Diane Latinovich's extensive experience in the jewelry industry. With a strong focus on quality craftsmanship, Diane and her staff are dedicated to transforming customers' ideas into unique, cherished creations.
Diane’s Designs offers a variety of services including custom-designed jewelry, watch repair, and gold buying. The store is known for its welcoming atmosphere and friendly service, where clients feel valued and appreciated.
Operating hours are as follows:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The overall response atmosphere is generally positive, with feedback highlighting excellent customer service and high-quality repairs. Positive sentiment is approximately 75%, neutral 15%, and negative 10%.
Best Review:
Steven praised the friendly and helpful service at Diane's Designs, noting that the experience there surpasses that of larger retail chains.
Worst Review:
Laz expressed disappointment over the resizing of his diamond rings, stating that the staff did not follow his instructions and left him with a bracelet that required further repair from another jeweler.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 28
Store Phone Number: 4147747500