Bim's Jewelry Co., located at 5676 W Fort St, Detroit, MI 48209, is a jewelry store and pawn shop offering a range of services including engagement ring creation, jewelry appraisal, and watch repair. This establishment has been serving the southwest Detroit area since 1943, providing customers with competitive pricing and expertise in jewelry and collateral loans.
The store operates in a vibrant community, known for its diverse selection of gold, diamond, and platinum jewelry along with musical instruments and electronics. Customers have noted the helpfulness of the staff, enhancing the shopping experience; however, there are also reports of unsatisfactory customer service, particularly in dealings related to pawning and selling precious items.
Operating Hours:
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 12 PM
- Friday: 9 AM - 6 PM
- Saturday: 9 AM - 4 PM
- Sunday: Closed
Phone: (313) 843-7113
Overall Sentiment from Online Customer Reviews:
The sentiment observed from reviews shows a mixed response from customers. Based on the analysis of 32 reviews, approximately 40% of the reviews are positive while 30% are negative and 30% neutral.
Best Review:
Charles Cini praises the store for its great prices and super helpful staff, emphasizing a positive experience when purchasing equipment.
Worst Review:
mike g expresses frustration over the horrible customer service and rudeness experienced during their visit, highlighting a lack of professionalism.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 32
Store Phone Number: 3138437113