Zeidman's Jewelry and Loan, located at 2669 Gratiot Ave, Detroit, MI 48207, is a family-owned establishment that has been serving the community since 1923. This jeweler specializes in engagement ring creation and offers a wide range of luxury jewelry sales, high-quality timepieces, and collateral loans. Customers can expect a knowledgeable and experienced staff eager to assist them in finding the perfect engagement ring to suit their needs.
Operating in Wayne County, Zeidman’s prides itself on providing a good selection of both new and refurbished jewelry. The team emphasizes affordability and high-quality service, ensuring that every customer feels valued and taken care of.
**Operating Hours**:
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
- Monday: 9:00 AM – 5:30 PM
**Customer Reviews Sentiment**:
Overall sentiment from online customer reviews indicates a mixed atmosphere. Positive feedback accounts for approximately 40%, neutral reviews sit at about 20%, while negative feedback makes up around 40%.
**Best Review:**
Tamica praised the store for offering quality jewelry at fair prices, highlighting the professional and patient service she received from staff.
**Worst Review:**
Miranda expressed strong dissatisfaction with the customer service, recounting a negative experience where she was charged for unwanted services and her watch was returned in worse condition.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 169
Store Phone Number: 3135677170