Chapman's Jewelry and Gifts, located at 10535 W 7 Mile Rd, Detroit, MI 48221, is a well-regarded establishment in Wayne County specializing in engagement ring creation and other fine jewelry services. Known for its commitment to customer service, this family-owned business has been serving the community since 1964. With a dedicated team that includes knowledgeable staff, customers can expect personalized assistance when selecting or designing engagement rings.

The store offers a wide range of services, including jewelry repair, custom design, and watch repair. Customers have praised the shop for affordable pricing, particularly for watch battery replacements. However, a few negative reviews have popped up, including some sentiments about inconvenient closures.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The majority of online feedback reflects a positive atmosphere, with many customers commending helpful and friendly staff, particularly when it comes to engagement ring creation and selection.

Best Review:
Michael praised the business for its exceptional service and variety of options for engagement rings, highlighting the dedication of the staff to customer satisfaction.

Worst Review:
Nadia expressed dissatisfaction after being unable to retrieve her jewelry for repairs due to reported closures, feeling disappointed in the business's reliability.

**Operating Hours:**
- Tuesday: 11 AM – 5 PM
- Wednesday: 11 AM – 5 PM
- Thursday: 11 AM – 5 PM
- Friday: 11 AM – 5 PM
- Saturday: 12 PM – 4 PM
- Sunday: Closed
- Monday: Closed

Staff members include Mr. Chapman, who is recognized for excellent customer relations.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*