Simmons and Clark Jewelers, located at 1535 Broadway St, Detroit, MI 48226, is a cherished fixture in the local community, serving customers since 1925. This family-owned store is known for its commitment to quality craftsmanship and personalized service, particularly in the creation of engagement rings. With a history spanning almost a century, Simmons and Clark operates in Wayne County and has received acclaim for its friendly atmosphere and highly-skilled staff.
The jewelers, including third-generation owner Michael Simmons, emphasize a customer-centered approach. Many visitors rave about the attentive service and expertise, noting that the team helps them navigate the intricate process of designing their dream rings. Customers appreciate how the staff not only listens to their ideas but also offers helpful insights throughout the design journey.
Sentiment-wise, roughly 80% of customers express high satisfaction rates, while some have shared neutral experiences, often regarding minor miscommunication.
Opening Hours:
- Monday: 11:00 AM – 5:00 PM (by appointment only)
- Tuesday to Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Donna praised the team for their exceptional service in restoring her grandmother's ring and crafting a matching wedding band, expressing gratitude for the smooth communication and professional care she received.
Worst Review: Tim noted that while the selection was limited, he felt the staff's pricing lacked transparency and raised concerns about their business practices. He appreciated the friendliness but felt that the customer experience was impacted by this issue.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 150
Store Phone Number: 3139632284