HomeStore LocatorPAReadingBoscov's
47.5% Score | Boscov's Reading PA

Boscov's, located at 4500 Perkiomen Ave, Reading, PA 19606, is a family-owned department store that has been serving customers for over 100 years. With a vast selection of products, it specializes in providing quality engagement ring options along with exceptional customer service. The store's skilled staff assists clients in navigating the engagement ring creation process, ensuring a personalized experience. Customers can enjoy in-store shopping, kerbside pickup, and delivery services.

Operating hours are as follows:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 9:00 AM - 9:00 PM
- Sunday: 10:00 AM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 15%
Negative: 45%

The reviews reflect a generally mixed atmosphere regarding the store's services. Many customers appreciate the variety of engagement rings available as well as the helpfulness of the staff. However, there are significant concerns about customer service, particularly regarding order fulfillment and communication issues.

Best Review:
Regina noted that while shopping at Boscov's in Pennsylvania, she was impressed with the high-quality items she acquired for a reasonable price. She effortlessly exchanged items without any hassle, highlighting the great service she received during her visits.

Worst Review:
Michael expressed frustration over a lengthy delay in receiving an engagement ring, emphasizing inadequate communication from the staff. His experience underscored a lack of follow-up on promised timelines, leading to disappointment with the store's service.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 47.5%
Total Customer Feedback Reviewed: 58

Store Phone Number: 6107792000

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Boscov's
Boscov's
47.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Google
Map data ©2024 Google
Map data ©2024 Google
Boscov's
Design Your Ring with Jeweler AI
info icon

The smart, stress-free path to creating an engagement ring that’s uniquely yours

START NOW
Ad