Raphael B. Studio, Reading, PA

Raphael B. Studio, located at 4310 Perkiomen Ave, Reading, PA 19606, is renowned for its exceptional engagement ring creation and personalized service in Berks County. With a phone number of 610-779-6611, the studio is committed to providing unique jewelry options, specializing in custom engagement rings crafted to meet individual preferences. Customers appreciate the skilled craftsmanship and the ability to create personalized pieces, utilizing heirloom stones or specific designs articulated by clients. The knowledgeable staff foster a warm and welcoming atmosphere, making the experience enjoyable for those seeking to commemorate special moments.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 3:00 PM |
| Wednesday | 11:00 AM - 3:00 PM |
| Thursday | 11:00 AM - 3:00 PM |
| Friday | 11:00 AM - 3:00 PM |
| Saturday | 11:00 AM - 2:00 PM |
| Sunday | Closed |

Overall, 36 reviews were analyzed for this summary.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 83%
Neutral sentiment: 10%
Negative sentiment: 7%

Positive reviews frequently highlight the excellent customer service and the beautiful craftsmanship of the engagement rings, often mentioning the expertise of Raphael and Val. However, there are some negative sentiments regarding specific customer service experiences, particularly related to repair mishaps.

Best Review:
Cheryl praised the friendly service and beautiful work, expressing great satisfaction with the quality and pricing of the items purchased.

Worst Review:
Phoenix criticized the service after a watch repair, noting that the shop caused damage to the watch without prior notification, leading to disappointment.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.