Stafford & Banks Jewelers, located at 639 Penn Ave, Reading, PA 19611, specializes in creating exquisite engagement rings and personalized jewelry pieces. Known for their extensive selection and competitive prices, this store offers a personable shopping experience backed by over 30 years in the jewelry industry. Customers can expect exceptional personal service focused on helping them find or create the perfect engagement ring.

Operating in Berks County, Stafford & Banks provides a range of services, including custom design, ring sizing, and jewelry repair. The owner, Stacy Gallagher, has been noted for her dedication to customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Based on the reviews available, the overall sentiment appears to be mixed. Positive sentiments account for 70% of feedback, with customers appreciating the knowledgeable staff and quality of the jewelry. Neutral feedback makes up 20%, often highlighting aspects like the store’s ambiance. Finally, negative sentiments comprise 10%, with some customers reporting concerns about item availability.

Best Review:
Margie McGinley expressed her admiration for the store's outstanding customer service and the quality of the engagement ring she received, emphasizing the staff's willingness to assist at every step of the process.

Worst Review:
A reviewer noted issues regarding the hours of operation, mentioning frustration over arriving to find the store closed, which impacted their shopping experience.

**Operating Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Stacy Gallagher