Bray Jewelers, located at 971 Main Street, Manchester, CT 06040, is a well-established family-owned jewelry store that has been serving the community since 1915. With a focus on personalized service, they offer a wide variety of jewelry, including an impressive selection of engagement rings. Customers appreciate the accommodating staff and the quiet, welcoming atmosphere that encourages browsing and consultation for custom pieces.

With 58 reviews analyzed, the feedback reveals a mix of sentiments from customers. Many highlight the exceptional quality of repairs, friendly service, and the extensive selection of jewelry. Positive experiences emphasize the knowledgeable approach of the staff, particularly in creating unique engagement rings, with several customers expressing satisfaction with the quality and prices offered.

However, there are also negative remarks concerning inconsistent service and occasional issues with repairs. Some customers report dissatisfaction with customer service experiences, feeling undervalued during their visits.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review: A customer praised Bray Jewelers for outstanding, personalized service and was impressed with the quality of their work over the years.

Worst Review: Another customer expressed disappointment with the treatment received during a visit, stating they found the owner to be rude and unprofessional.

Operating Hours:
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 1:30 PM
- Thursday: 11:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Wayne Bray
- Bill Bray

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.