Christie's Fine Jewelry Manchester CT

Christie's Fine Jewelry, located in Manchester, CT, is a family-owned jeweler specializing in custom engagement ring creation and exceptional customer service. With over 95 reviews analyzed, the shop has garnered a largely positive reputation in Hartford County, providing a welcoming atmosphere and personalized attention to clients' jewelry needs. The talented staff, including co-owner Jim Malanga, is known for their expertise in designing unique engagement rings tailored to individual preferences, ensuring that customers find the perfect piece for their special occasion.

Customers have praised Christie's for their extensive selection of high-quality gems, in-house design team, and dedication to crafting heirloom-quality jewelry. Several reviews highlight the personalized service and the knowledgeable staff, who guide clients through each step of the design process. However, some customers have reported instances of rudeness from staff during repairs and sizing, suggesting inconsistencies in service quality.

Operating Hours:
| Day | Hours |
|------------|---------------------|
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |

Staff:
- Jim Malanga (Co-Owner)

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 80%
Neutral sentiment: 15%
Negative sentiment: 5%

Best Review:
Nancy highlighted the welcoming nature of Christie's staff, noting their attention to detail and the beautiful jewelry selection, particularly emphasizing the warm atmosphere that made her feel valued as a customer.

Worst Review:
Lisa expressed disappointment with the service, sharing her frustration over staff's rudeness during jewelry repairs and sizing, which ultimately led her to reconsider her patronage of the store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.