HomeStore LocatorCTManchesterKay Jewelers Shoppes At Buckland Hills
70% Score | Kay Jewelers Shoppes At Buckland Hills, Manchester, CT

Kay Jewelers, located at 194 Buckland Hills Dr., Manchester, CT 06042, is a notable destination for those seeking finely crafted engagement rings and exceptional jewelry services. The store is known for its comprehensive range of services, including jewelry maintenance and repair, custom and special orders, diamond upgrades, and gold exchange. Customers appreciate the knowledgeable staff, including names like Jeff and Nelly, who provide dedicated assistance throughout the ring creation process.

Operating in Hartford County, Kay Jewelers is open during the following hours:

| Day | Hours |
|-----------|-----------------------|
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |

The atmosphere in-store reflects a mixture of sentiments from online customer reviews, with 126 reviews analyzed. Overall sentiment from online customer reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Customers generally commend the store's engagement ring selection and quality, although some have experienced issues with customer service and repair timelines.

Best Review: Damaris praised the store for offering great prices, quality, and service, highlighting a very positive experience with the staff.

Worst Review: Eddy expressed frustration with a female employee's rude behavior during his visit, detailing a troubling experience in retrieving his order, which marred the otherwise commendable service he previously enjoyed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned in the reviews include Jeff and Nelly.

Positivity Score: 70%
Total Customer Feedback Reviewed: 136

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Kay Jewelers locations here
Kay Jewelers Shoppes At Buckland Hills
Kay Jewelers Shoppes At Buckland Hills
70%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Kay Jewelers Shoppes At Buckland Hills
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