Brockhaus Jewelry, located at 2107 W. Main Street, Norman, Oklahoma, serves as a premier destination for custom engagement rings and fine jewelry. With a longstanding heritage dating back to 1952, the store is renowned for its exceptional customer service and expertise in jewelry design, especially in the creation of engagement rings. Customers commend the knowledgeable staff, including Brad Shipman and other dedicated team members, for their commitment to crafting beautiful custom pieces that meet individual preferences.

In addition to engagement rings, Brockhaus Jewelry offers a wide range of services, including jewelry repairs, restorations, and resizing. The team emphasizes a personalized approach, ensuring each customer's vision is brought to life with care and precision. Providing service in Cleveland County, the store has amassed over 300 Google reviews with a strong positive sentiment.

Customers have praised Brockhaus for their friendly atmosphere and the high quality of their jewelry. However, there have been some concerns regarding pricing transparency and service delays, indicating room for improvement in their customer communication.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday - Friday: 10 a.m. to 6 p.m.
- Saturday: 10 a.m. to 5 p.m.
- Sunday: Closed

**Staff Members:**
- Brad Shipman

Best Review:
One customer highlighted Brockhaus's exceptional service and craftsmanship, noting how the team assisted in creating a custom engagement ring that exceeded their expectations, emphasizing the welcoming atmosphere and attention to detail.

Worst Review:
Another customer expressed dissatisfaction with the customer service, citing a negative experience related to communication about a layaway order, which diminished their overall impression of the store's professionalism.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.