Kay Jewelers, located at 3341 W Main St, Norman, OK 73072, is a jewelry store situated in Cleveland County specializing in engagement ring creation and various jewelry services. With a phone number of (405) 364-1465, this retail chain is known for its wide selection of engagement rings, timepieces, and designer jewelry collections.

Customer reviews reflect a mixed atmosphere regarding the service at this location. While some customers praise the helpfulness and professionalism of the staff, particularly highlighting positive experiences with certain associates like Hannah and Mike, others have expressed dissatisfaction with management and customer service. The store is reported to have a permanently closed status, which has also influenced customer sentiments negatively.

Overall sentiment from online customer reviews:
- Positive: 44%
- Neutral: 20%
- Negative: 36%

Total reviews covered: 74

Highlight Reviews:
Best Review: Alicia noted the exceptional service provided by the staff, particularly emphasizing the dedication and effort shown during her visit, which contributed positively to her experience.

Worst Review: Courtney described a frustrating encounter with the manager, feeling dismissed and unvalued when inquiring about a repair, leading to a decision not to return.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: Not specified
- Tuesday: Not specified
- Wednesday: Not specified
- Thursday: Not specified
- Friday: Not specified
- Saturday: Not specified
- Sunday: Not specified

Staff mentioned: Hannah, Mike