Mitchell's Jewelry, located at 2201 West Main Street, Norman, OK 73069, is a family-owned jewelry store renowned for its exceptional engagement ring creation services. As the largest Antwerp diamond importer in Oklahoma, they offer a wide selection of natural and lab-grown diamonds, allowing customers to customize their dream engagement rings with the assistance of their knowledgeable staff. The store is celebrated for its friendly atmosphere, where the owner, Newt Mitchell, and his team, including Shannon, Ryan, and Jensen, go above and beyond to ensure each customer's needs are met.
Operating in Cleveland County, Mitchell's Jewelry has garnered significant recognition, providing fine jewelry, custom design, and quality repairs since 1981. They maintain a reputation for excellent customer service, with many reviews highlighting the staff's attentiveness and expertise in both engagement ring selection and jewelry repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
Highlight Reviews:
Best Review: A customer praised the exceptional service at Mitchell's Jewelry, highlighting how the staff worked diligently to create a custom engagement ring that reflected their vision, appreciating the friendly and patient assistance from the team.
Worst Review: One review indicated dissatisfaction with the communication regarding a custom design process, where the customer felt they had to regularly follow up for updates, leading to frustration.
Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members Mentioned:
- Newt Mitchell
- Shannon McCutchen
- Ryan Cannon
- Jensen Clark
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.