Capitol Craftsman and Romance Jewelers is a distinguished jewelry store located in Concord, NH, specializing in engagement ring creation and personalized service. With over 45 years in operation, the jeweler offers an extensive selection of handcrafted bridal jewelry, including engagement rings, wedding bands, and custom designs. The experienced team, including long-time staff member Cheryl Scaramuzzi, is dedicated to delivering excellent service and expert guidance throughout the design process. They provide in-house jewelry repairs and maintenance to ensure pieces remain in pristine condition.
The store is situated at 16 & 18 N Main St, Concord, NH 03301, and can be reached at (603) 224-6166. The business operates under the following hours:
| Day | Hours |
|-----------|---------------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
Overall, Capitol Craftsman and Romance Jewelers has garnered a positive response from customers, with 89 reviews reflecting their experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Customers frequently commend the friendly and knowledgeable staff, particularly highlighting the personalized service during the engagement ring selection process. However, some reviews note that initial greetings may be lacking during busy times.
Best Review:
Jake appreciated how the staff, particularly Frank, knew exactly what he wanted for his fiancé's engagement ring, stating they created a wedding band that matched perfectly.
Worst Review:
Mel mentioned that no one greeted him upon entering the store, which contrasted with his expectations based on other positive reviews.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 89