Jared Galleria of Jewelry, located at 297 Loudon Rd, Concord, NH 03301-6056, is a renowned jewelry store specializing in engagement ring creation. The store operates under the capable guidance of knowledgeable staff dedicated to providing a remarkable shopping experience. Customers can expect a comprehensive range of services, including on-site jewelry repair, engraving, and personalized design consultations. The commitment to customer satisfaction is evident through the attentive service, particularly for those seeking to create custom engagement rings.
The store has garnered a total of 162 reviews, reflecting a mix of sentiments from customers. The overall sentiment from online customer reviews is characterized as follows: Positive 60%, Neutral 20%, Negative 20%.
Positive reviews often highlight the exceptional service offered by staff members, particularly their attentiveness and willingness to help customers find and create the perfect engagement ring. Customers frequently commend their experience and expertise during the selection process. However, negative reviews mention concerns regarding upselling tactics and communication issues related to orders and repairs.
**Best Review:** A customer praised the helpfulness of the staff in tailoring a chain for pendants and military tags within their budget, highlighting the exceptional service provided by Jim.
**Worst Review:** Another customer expressed frustration over the long repair process for an engagement ring, indicating poor communication and delays that led to dissatisfaction with the service received.
Operating hours are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff members mentioned include Jim, Marilou, and Christiana.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 70%
Total Customer Feedback Reviewed: 162