Goldsmiths Gallery, located at 2 Capital Plaza, Suite 107, 57 North Main Street in Concord, NH, is a charming jewelry store known for its expertise in creating custom engagement rings and fine jewelry. Operating in Merrimack County, this gallery prides itself on personalized services, blending artistic vision with quality craftsmanship.

The store is helmed by Paula Colgan Heath and Eric Janelle, both of whom bring extensive experience to the table. Customers appreciate the warm, welcoming atmosphere where staff listen to their ideas and provide expert guidance throughout the design process. Many reviews speak highly of the custom pieces, noting that the goldsmiths use recycled materials and ethically sourced gemstones to ensure each piece is one-of-a-kind. Overall, feedback is predominantly positive, though a few customers have reported minor communication issues and inconsistencies in service.

Customer Sentiment: Approximately 85% of customers feel highly satisfied with their experiences, while about 10% have expressed neutral sentiments and 5% have encountered concerns.

Opening Hours:

Tuesday - Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday - Monday: Closed

Best Review: Martha praised Goldsmiths Gallery for seamlessly incorporating her family heirloom diamond into a new design, highlighting their ability to rework jewelry beautifully.

Worst Review: Lucy expressed disappointment regarding the timeline for her ring redesign, feeling that updates could have been communicated more promptly.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.