Capricorn Jewelry, located at 706 Duval Street, Key West, Florida, is a family-owned jewelry store well-regarded for its engagement ring creation services. Owned and operated by master jeweler Loukas Kongos since 1989, this establishment has garnered a reputation for exquisite craftsmanship and personalized customer service. The shop specializes in unique, handcrafted pieces, including engagement rings, utilizing techniques passed down from Kongos's Greek heritage.

With 40 reviews evaluated, customers express a mixed sentiment about their experiences. Positive reviews highlight the shop's beautiful craftsmanship, friendly staff, and the mastery involved in creating custom engagement rings. Reviewers appreciate the quality of the jewelry and the unique designs, particularly those that incorporate ancient and shipwreck coins.

Conversely, negative feedback points to instances of perceived rudeness from the owner, with some customers feeling unwelcome or dissatisfied with their service experience. Despite this, the overall sentiment remains balanced.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Opening Hours:
- Saturday: 10 AM – 7 PM
- Sunday: 10 AM – 7 PM
- Monday: 10 AM – 7 PM
- Tuesday: 10 AM – 7 PM
- Wednesday: 10 AM – 7 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 7 PM

Staff Members Mentioned: Loukas Kongos

Best Review: A customer praised Loukas for his exceptional craftsmanship and knowledge, highlighting a memorable experience while purchasing two coin necklaces, indicating the value of his work.

Worst Review: One reviewer expressed frustration with the owner's rudeness after requesting a refund, feeling that customer service was lacking during their interaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.