Pacific Jewelry, located at 125 Duval St, Key West, FL 33040, is well-regarded among locals and visitors alike for its exceptional engagement ring creation and personalized service. With a phone number of (305) 295-3360, this jewelry store is known for its extensive selection of unique pieces including diamonds and shipwreck coins, making it a favorite for those seeking something special for significant occasions. The store's team, led by owner Nikky, is praised for their knowledgeable and friendly demeanor, often going above and beyond to help clients find just the right piece.

Operating in Monroe County, Pacific Jewelry is committed to delivering a memorable shopping experience. Reviews indicate that customers appreciate the custom designs and the thorough assistance they receive, particularly during the engagement ring process. Many highlight the staff's commitment to customer satisfaction and quality service.

Overall, the reviews for Pacific Jewelry reflect a mix of sentiments:

Overall Sentiment from Online Customer Reviews:
- Positive: 72%
- Neutral: 16%
- Negative: 12%

Highlights from customer experiences provide a balanced view of this jewelry store's reputation.

Best Review:
Joan shared that her experience was fantastic, emphasizing the fantastic service from the staff and the quality of the jewelry.

Worst Review:
Mary expressed disappointment regarding the quality of her wedding band, as a diamond fell out shortly after purchase, and she felt the store's response to her concerns was inadequate.

**Opening Hours:**
- Monday: 10:00 AM - 10:00 PM
- Tuesday: 10:00 AM - 10:00 PM
- Wednesday: 10:30 AM - 10:00 PM
- Thursday: 10:30 AM - 10:00 PM
- Friday: 10:30 AM - 10:00 PM
- Saturday: 12:00 PM - 10:00 PM
- Sunday: 12:00 PM - 10:00 PM

**Staff Members:**
- Nikky (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*