Carroll's Treasures Jewelry is a leading full-service jewelry store located at 2600 Park Ave, Paducah, KY 42001. With an emphasis on high-karat diamonds, vintage, and estate jewelry, they boast a team skilled in creating one-of-a-kind custom engagement rings. Customers appreciate the exceptional quality and creativity of the custom pieces offered, with many highlighting the helpfulness and friendly nature of the staff. The experienced jeweler, Mike Carroll, is praised for his remarkable craftsmanship and customer service.
The reviews indicate a strong reputation for timely repairs and a diverse selection of jewelry. While the overall sentiment remains largely positive, some customers have relayed concerns regarding specific transactions, particularly around the understanding of return policies and repair outcomes.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
| Operating Hours |
|-----------------------|
| Monday - Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
Staff Mentioned: Mike Carroll
Best Review:
A customer highlighted the exceptional service at Carroll's Treasures Jewelry, emphasizing the fantastic selection and reasonable prices, contributing to a highly enjoyable shopping experience.
Worst Review:
Another customer expressed dissatisfaction with a specific repair, stating they felt rushed and left confused about the communication surrounding repair outcomes.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 72
Store Phone Number: 2704410038