Hoskins Coin & Gold Exchange is a family-owned jeweler located at 3215 Irvin Cobb Drive Suite 102, Paducah, KY 42003. With a history dating back to 1953, this establishment specializes in engagement ring creation and offers a wide variety of jewelry styles, along with collectible coins and precious metal buying services. Customers frequently highlight the knowledgeable and friendly staff, including owner Ronnie and team members Donna, Brent, and Stacey, who strive to provide a welcoming atmosphere that feels like home.
The store has garnered a total of 37 reviews, showcasing a mix of sentiments regarding their services. Customers often express satisfaction with the fair pricing and the quality of their jewelry. Positive comments reflect a friendly and attentive experience with staff who are willing to share their expertise. However, there are also some noted concerns where specific transactions did not go as expected, highlighting some inconsistencies in customer service.
Overall Sentiment from Online Customer Reviews:
The overall sentiment can be characterized as predominantly positive, with approximately 70% of the reviews expressing satisfaction, 20% neutral, and around 10% indicating negative experiences.
**Opening Hours:**
- Monday: Closed
- Tuesday: 9:00 AM - 4:30 PM
- Wednesday: 9:00 AM - 4:30 PM
- Thursday: 9:00 AM - 4:30 PM
- Friday: 9:00 AM - 4:30 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Staff members mentioned include Ronnie, Donna, Brent, and Stacey.
Best Review:
Aaron noted that the staff treat customers like family, praising the welcoming environment and the variety of quality merchandise available.
Worst Review:
Van expressed dissatisfaction after a negative experience related to pricing, feeling that the staff did not honor a quoted price over the phone and left him feeling undervalued.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 37
Store Phone Number: 2704440444