C.C. Conrad Jewelers, located at 4014 N Oakland Ave, Shorewood, WI 53211, operates in Milwaukee County. This jewelry store has a reputation for providing a wide range of services, with a strong emphasis on engagement ring creation. Customers frequently praise the quality of craftsmanship and the personalized service offered by the team, including the owner, who is noted for being friendly and attentive.

The reviews detail a mix of positive and negative experiences. Positive feedback highlights excellent service, fair pricing, and the ability to create beautiful, custom-designed pieces that resonate emotionally with clients. Many customers express satisfaction with their engagement rings and appreciate the knowledgeable staff who take the time to guide them through selections and repairs.

However, negative reviews raise concerns about the store's responsiveness and pricing practices. Some customers reported difficulties with communication, citing situations where calls went unanswered during business hours. There are also mentions of being charged excessive amounts for repairs compared to other jewelers.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed

Staff members mentioned include the owner, though further names were not specified.

Best Review:
Laura praised the staff for their sincerity and empathy when dealing with her late mother's jewelry, indicating a strong emotional connection to the service provided and a fair deal on her sales.

Worst Review:
Stock Investing & Trading 101 expressed frustration over the store's unresponsiveness and an attempt to charge for a simple service, indicating dissatisfaction with customer service.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.