Rohr Jewelers, located at 2622 North Downer Ave, Milwaukee, WI 53211, is an independent, full-service jewelry store renowned for its engagement ring creation and exceptional customer service. The owner, Sam Hill, has over 28 years of experience in jewelry design and craftsmanship, specializing in unique pieces made from pearls, diamonds, and gemstones. The store offers custom design, appraisals, and repair services, ensuring a personalized experience for each customer.

The shop operates in Milwaukee County and is open during the following hours:

| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 4:00 PM |

With a total of 63 customer reviews gathered, the overall sentiment from online customer reviews reflects a generally positive atmosphere.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Customers highlight the friendly and knowledgeable service provided by Sam and his team, often appreciating the bespoke nature of the engagement rings they create. However, some concerns were raised regarding delays in service timelines and experiences with certain staff members.

Best Review:
Stephanie noted the honesty and kindness of Sam, praising the shop for its outstanding local business presence and recommending it for engagement ring needs.

Worst Review:
Grace expressed frustration about an extended delay in ring resizing and poor customer service, indicating she would not return after her experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.