Schwanke-Kasten Jewelers, located at 417 E Silver Spring Dr, Milwaukee, WI 53217, is a premier jewelry store known for its exceptional engagement ring creation and personalized service. This family-owned business has been serving the Greater Milwaukee area since 1899, offering a wide range of fine jewelry, designer collections, and luxury watches. The staff, including well-regarded professionals like Angelo, Michelle, and Charlie, are noted for their friendliness, expertise, and dedication to meeting customers' needs. They emphasize a warm and welcoming atmosphere and provide in-house services like jewelry cleaning, repair, and resizing, ensuring that each customer feels valued and supported throughout their shopping experience.

Customers have highlighted Schwanke-Kasten Jewelers for making the process of creating engagement rings both enjoyable and straightforward. The selection of rings and the ability to design custom pieces have garnered positive feedback. However, some reviews noted experiences with less welcoming interactions and issues with customer service, indicating a need for improvement in this area.

Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 15%
Negative: 23%

Highlight Reviews:
Best Review: Vinnie praised the elegant shopping experience, highlighting the knowledgeable staff who provided excellent service while helping him select a luxury watch. The atmosphere and personalized attention were particularly appreciated.
Worst Review: Kat expressed disappointment in her interactions, mentioning unwelcoming service and a lack of product knowledge about watches, which left her feeling judged based on her appearance.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Hours of Operation:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members:
- Angelo
- Michelle
- Charlie