JRS Jewelry Repair Shop is a reputable jeweler located at 7239 W Greenfield Ave, West Allis, WI 53214, with a strong focus on engagement ring creation and repair services. With a notable rating of 4.7 out of 5 from 95 reviews, the shop is praised for its friendly staff, particularly the owner, Mark, who is recognized for his honesty and exceptional customer service. The shop offers high prices for gold, diamonds, silver, and also buys gift cards, making it a versatile destination for customers in the region.

While the majority of customer feedback highlights a positive experience, a few negative reviews note issues with inconsistent operating hours and communication challenges. Customers commend Mark's thorough explanations and the fair pricing offered during jewelry transactions, which supports a transparent buying process. However, some expressed frustration over the shop being closed unexpectedly or not responding to calls.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlight Reviews:**
**Best Review:** Amber noted the great experience she had selling old jewelry, praising the owner's friendliness and honest advice.
**Worst Review:** Rhonda expressed frustration at the shop being closed when she had made arrangements to visit, citing poor communication about hours.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 12:00 PM - 7:00 PM
- Tuesday: 12:00 PM - 7:00 PM
- Wednesday: 12:00 PM - 7:00 PM
- Thursday: 12:00 PM - 7:00 PM
- Friday: 12:00 PM - 7:00 PM
- Saturday: 1:00 PM - 6:00 PM
- Sunday: Closed

**Staff Members:**
Mark (Owner)