Chantelle Jewelers, located at 30573 Dequindre Rd, Madison Heights, MI 48071, offers a wide range of jewelry services, specializing in custom engagement ring creation, jewelry repair, and restoration. Family-owned and operated by Randy and Melinda Violett since 1974, this jeweler boasts over 40 years of experience in the industry. They provide personalized service, ensuring each customer's vision for their engagement ring comes to life with meticulous craftsmanship.

With 136 reviews analyzed, the sentiment surrounding Chantelle Jewelers is predominantly positive. Customers appreciate the attentive service and quality workmanship. Randy, known for his expertise, is often commended for his kind and knowledgeable approach, making the jewelry creation process enjoyable and trustworthy. However, several reviews voice concerns about delays in service delivery and unexpected pricing adjustments, indicating some dissatisfaction.

Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 15%
- Negative: 7%

Best Review: A customer praised Randy for his knowledgeable service during the repair of an engagement ring and commended the seamlessness of the repair, expressing appreciation for the attention to detail.

Worst Review: A reviewer expressed frustration with delays in service and perceived dishonesty regarding pricing, claiming that promised completion times were not met and higher charges were applied unexpectedly.

Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 12:00 PM - 6:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Staff Members: Randy and Melinda Violett

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.