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Lavdas Jewelry, located at 3671 E 12 Mile Rd, Warren, MI 48092, is a well-established jeweler serving the Metro Detroit area since 1978. Renowned for its exceptional engagement ring creation services, Lavdas Jewelry boasts a wide selection of G.I.A. and E.G.L. certified diamonds, alongside a variety of 14K and 18K gold jewelry. The knowledgeable owner, Nick Lavdas, and his dedicated staff are recognized for their friendly customer service and ability to customize pieces according to individual preferences.
With 196 reviews gathered, the overall sentiment from online customer reviews is mixed yet tilting positively. Positive feedback attributes the store's success to its reliable workmanship, affordable pricing, and personalized service, with an estimated 65% of reviews being positive. Neutral sentiments account for about 20%, with customers expressing general satisfaction without strong opinions. Conversely, negative sentiments encompass approximately 15% of reviews, with concerns primarily centered on service delivery during high-traffic times and some issues related to product quality.
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff members mentioned include Nick Lavdas.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Best Review: A customer highlighted the impressive selection of rings and the outstanding service received, noting that their unique engagement ring exceeded all expectations and showcased wonderful craftsmanship.
Worst Review: A customer recounted their disappointment regarding service quality and faced issues with the appraisal accuracy of their ring, expressing frustration at the perceived lack of attention once the sale was completed.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 196
Store Phone Number: 5867518275
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