Charland Jewelers, located at 875 Dalton Ave, Pittsfield, MA, specializes in the creation of exquisite engagement rings and fine jewelry. Under the ownership of Mark Charland, the store is known for its exceptional customer service and commitment to quality. With a dedicated team, Charland Jewelers offers custom design services, allowing clients to collaborate with experts to create the perfect ring tailored to their unique preferences. The store boasts a wide selection of diamonds and colored gemstones, ensuring a diverse range of choices for clientele.

Operating in Berkshire County, Charland Jewelers emphasizes transparency in pricing, ensuring fair rates without the necessity for negotiation. Many customer reviews highlight the talent and helpfulness of the staff, often noting their personal touch in the jewelry purchasing experience. Customers appreciate the knowledge and creativity of Mark and his team, making Charland Jewelers a go-to establishment for engagement needs.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%

Highlight Reviews:
Best Review: A customer praised Mark's expertise, noting that he successfully guided their fiancé to create a stunning engagement ring that exceeded their expectations, showcasing both personal service and quality craftsmanship.

Worst Review: Another review expressed disappointment with the service received when the staff declined to set a stone that was not purchased at their store, indicating a preference for items sold in-house, which left the customer feeling unwelcome.

Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 5:30 PM|
| Wednesday | 9:30 AM - 5:30 PM|
| Thursday | 9:30 AM - 5:30 PM|
| Friday | 9:30 AM - 5:30 PM|
| Saturday | 9:30 AM - 4 PM |
| Sunday | Closed |

Staff members: Mark Charland

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.