RJ Stohr Diamonds & Fine Jewelry, located at 558 East Street, Pittsfield, MA 01201, is a highly regarded jewelry store specializing in creating exquisite engagement rings and offering a variety of jewelry services. With a stellar reputation evidenced by a 4.9-star average from 29 customer reviews, the store is noted for its exceptional customer service that ensures clients feel welcomed and valued. The team at RJ Stohr takes pride in their no-pressure approach, focusing on meeting customer needs without upselling.
The owner, Rick Stohr, and his knowledgeable staff, including Ben and Norm, are frequently praised for their expertise and friendly demeanor. Consistently recognized in local polls, they were named the BEST JEWELER IN THE BERKSHIRES for 2022 and 2023, reflecting their commitment to quality and customer satisfaction. Services include custom engagement ring design, jewelry repairs, and a wide selection of diamonds and fine jewelry, all at competitive prices.
Operating Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Phone: +1 413-447-9023
Overall Sentiment from Online Customer Reviews:
Based on the comprehensive analysis of the gathered reviews, 95% of the sentiments express positive feedback, while 5% are neutral. There are no negative sentiments found, which indicates a strong satisfaction level among customers.
Best Review:
A customer named T K commended RJ Stohr for their exceptional service and reasonable pricing, highlighting a repair and custom work done on family heirlooms, establishing them as the go-to jeweler for future needs.
Worst Review:
Currently, no negative reviews that could be categorized as the worst were found.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 36
Store Phone Number: 4134479023