M. Edward Jewelers, located at 660 Merrill Rd, Pittsfield, MA 01201, is a well-regarded establishment known for its exceptional engagement ring creation and customer service. Operated by Mark Kasuba, the store specializes in fine jewelry, including custom designs, estate jewelry, and various repair services. The staff are frequently praised for their professionalism and extensive knowledge, making the ring selection process seamless for customers.

With a total of 105 reviews compiled from various platforms, the overall sentiment from online customer reviews is overwhelmingly positive. Positive feedback sits at approximately 86%, neutral sentiments at around 10%, and negative feedback at 4%.

M. Edward Jewelers operates under the following hours:
- Monday: 10 AM - 3 PM
- Tuesday: 10 AM - 3 PM
- Wednesday: 10 AM - 3 PM
- Thursday: 10 AM - 3 PM
- Friday: 10 AM - 3 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

Highlighted reviews indicate the strength of the brand:
Best Review: A customer commended Mark and the team for their ability to transform a vague idea into the perfect engagement ring, appreciating their patient and knowledgeable approach.

Worst Review: One reviewer expressed frustration, alleging they were sold a piece that wasn't genuine, which detracted from their overall satisfaction with the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Mark Kasuba.