Classic Diamond and Jewelry, located at 11160 Veirs Mill Rd SPC #H1A, Wheaton-Glenmont, MD 20902, offers a distinguished selection of engagement rings and custom jewelry services. With a focus on quality, they specialize in both 22K or 24K gold and diamond jewelry, making it an ideal choice for those seeking unique engagement options. Customers can also find popular brands like Pandora and Swarovski here, ensuring a wide range of choices.
The store has garnered a variety of online reviews, having been covered in 36 total reviews. Customers consistently highlight the welcoming atmosphere and the knowledgeable staff, such as Allen, who assists patrons in selecting the perfect keepsake. Many express appreciation for the friendly service, stating that the staff is attentive and helpful in various stages of the ring selection process.
However, there are also negative sentiments regarding customer service experiences. Some reviews mention frustrations with return policies and perceived quality issues with purchased items, which detracts from the overall customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
**Opening Hours:**
- Monday to Tuesday: 10:00 AM - 8:00 PM
- Wednesday to Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
Best Review:
Mike praised the staff at Classic Diamond and Jewelry for their assistance and knowledge, emphasizing that they had a great experience with the selection process.
Worst Review:
Jane expressed disappointment regarding her wedding ring purchase, stating that she experienced issues related to allergies from the materials used, which left her feeling dissatisfied.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 36
Store Phone Number: 3019490900