Ruby Jewelers, located at 11160 Veirs Mill Rd #9118, Wheaton, MD 20902, specializes in the creation of exquisite engagement rings and various jewelry services. With over 25 years in the business, this family-owned jeweler prides itself on offering a range of 10kt, 14kt, and 22kt gold jewelry, as well as sterling silver options. The store provides services such as custom ring design and repairs, ensuring a personal touch in every piece. They are readily accessible through phone at (301) 946-2265.

Despite its long-standing presence, customer feedback reveals a mix of sentiments.

Overall Sentiment from Online Customer Reviews:
- Positive: 20%
- Neutral: 10%
- Negative: 70%

Positive reviews commend the variety of jewelry offered and the personalized service. However, many customers report issues regarding unexpected price increases and dissatisfaction with the quality of gold items, leading to a largely negative atmosphere.

Best Review:
Mikkia Lawrence Cordle praised the professionalism during a piercing procedure, highlighting the team's attention to sterile practices, although this was overshadowed by other negatives in her view of their overall business practices.

Worst Review:
Deangelo Duke expressed strong dissatisfaction, asserting that the gold sold was not genuine and encountered difficulties in obtaining refunds, describing the operation as dishonest.

| Opening Hours |
|-----------------------|
| Monday - Saturday: 10 AM - 9:30 PM |
| Sunday: 11 AM - 7 PM |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.