Classic Jewelers Exchange, located at 5473 S State St, Murray, UT 84107, is a reputable jeweler specializing in the creation of engagement rings and other fine jewelry. With a focus on custom jewelry design, the store is well-regarded for its craftsmanship and customer service. Customers frequently express satisfaction with the expertise of the staff, particularly in creating unique engagement rings tailored to individual preferences. Angelo, a key figure at the store, is highlighted for his attentive service and skill in providing a range of options, ensuring clients find the perfect ring.
Operating hours are:
- Monday: 11:00 AM – 6:00 PM
- Tuesday: 11:00 AM – 6:00 PM
- Wednesday: 11:00 AM – 6:00 PM
- Thursday: 11:00 AM – 6:00 PM
- Friday: 11:00 AM – 6:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed
The store has a total of 67 reviews, with an overall positive sentiment.
Overall Sentiment from Online Customer Reviews:
Positive: 75%, Neutral: 15%, Negative: 10%
Positive reviews often praise the great prices and friendly service, with customers highlighting the custom engagement rings designed by Angelo. Negative feedback primarily centers around inconsistent service, with some customers expressing disappointment over hours of operation not being followed accurately and communication issues.
Best Review:
Keenan Holloway shared a positive experience about purchasing an engagement ring, noting that the staff was incredibly helpful and knowledgeable. The customer appreciated the easy communication and the quality of the ring, which received multiple compliments.
Worst Review:
Ryan R. mentioned an experience where he was initially told the store would buy his gold but, upon returning, the owner no longer wanted to make a purchase. This left him feeling that the business lacked integrity.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 67
Store Phone Number: 8012663388