Kay Jewelers Fashion Place, Murray, UT

Kay Jewelers, located in Murray, Utah, operates within the Fashion Place Mall and specializes in creating stunning engagement rings. This jeweler offers various services, including custom engagement ring designs, jewelry maintenance, repair, and appraisals. Customers appreciate the knowledgeable staff, noted for their friendly service, who work diligently to assist clients in selecting the perfect piece for their special moments.

The store has generated a total of 149 reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 43%
Neutral: 12%
Negative: 45%
The atmosphere surrounding the reviews indicates a notable divide in customer experiences. While many appreciate the helpful staff and the large selection of jewelry, there are complaints regarding customer service and lengthy repair times.

**Opening Hours:**
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

**Staff Members Identified:**
- Shannon

Best Review:
A customer highlighted Shannon's exceptional service, emphasizing her honesty and commitment to resolving a difficult situation involving a repair for a diamond ring.

Worst Review:
Another review pointed out issues with customer service, specifically mentioning a rude associate who failed to provide adequate assistance when they sought help with a ring repair, leading to a frustrating experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.