Coleman Jewelry, located at 1602 W Northfield Blvd Ste 100, Murfreesboro, TN 37129, offers a full range of services, specializing in the creation of custom engagement rings. Locally owned for over 25 years, it has built a reputation for bringing customer ideas to life with personalized designs and quality craftsmanship. The store provides in-house repairs, appraisals, and bespoke jewelry design tailored to individual preferences.
With a total of 39 reviews analyzed, the online sentiment is mixed. Positive feedback highlights the craftsmanship and friendly service, with customers appreciating the selection and quality of engagement rings. However, negative reviews point to poor communication regarding service timelines and some experiences of lost items, leading to frustrating situations for customers.
Overall Sentiment from Online Customer Reviews:
Positive: 51%
Neutral: 20%
Negative: 29%
**Highlight Reviews:**
Best Review: Brian appreciated the great service and selection offered by Coleman Jewelry, praising the quality and prices.
Worst Review: Sarah expressed frustration over not receiving her ring back after over a year, indicating that communication from the store was consistently poor, with unanswered calls and a full voicemail.
Opening Hours:
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 12 PM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
Staff mentioned include Greg Coleman.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 61%
Total Customer Feedback Reviewed: 39