Zales Jewelers - Stones River Mall Murfreesboro TN

Zales Jewelers, located in the Stones River Mall at 1720 Old Fort Parkway, Ste. C 110, Murfreesboro, TN 37129-3382, is renowned for its engagement ring creation services. This established jewelry store, operating in Rutherford County, has been a trusted name since 1924. Customers can contact the store at (615) 867-8234 and have the option for in-store pickups or curbside delivery.

The store offers a variety of services, including custom jewelry design, jewelry and watch repair, cleaning and inspection, and trade-in or upgrades for diamond jewelry. Clients desiring personalized engagement rings will find knowledgeable staff eager to assist in creating the perfect piece.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

While many reviewers praise the attentive and friendly customer service provided by team members like Megan and Carley, some have highlighted disappointing experiences regarding order fulfillment and product condition. The store has received a total of 128 reviews, showcasing a mix of sentiments.

Best Review:
John praised Zales Jewelers for its exceptional service and product quality, specifically commending a manager named Joel for his assistance and expertise in helping customers.

Worst Review:
Sarah expressed dissatisfaction with her experience, claiming she was sold a used watch under misleading circumstances, resulting in a disappointing gift for a loved one.

Hours of Operation:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

Staff Members:
Megan, Carley, Joel

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.