Kay Jewelers, located at 2615 Medical Center Pkwy, Ste. 2355, Murfreesboro, TN 37129, is a jewelry store specializing in engagement ring creation and a variety of other jewelry services. With a phone number of (615) 867-6771, this store operates in Rutherford County.

The store offers a range of services, including jewelry maintenance and repair, custom orders, diamond upgrades, and appraisals, aimed at providing a memorable shopping experience. The consultants are knowledgeable and strive to assist customers with their jewelry needs, particularly for engagement rings.

Customer feedback reveals a mixed sentiment about this location. Positive reviews highlight friendly staff and good service, suggesting that some customers enjoy their experience and find valuable pieces. Conversely, negative reviews indicate issues with customer service, particularly around communication and quality of the products received.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

**Highlight Reviews:**

Best Review: A customer praised the knowledgeable and friendly staff for their attentive service and great selection of engagement rings.

Worst Review: Another reviewer expressed disappointment in the customer service, stating they felt unwelcomed and that their concerns were dismissed.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------------|
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |

Staff members mentioned include Lauren, the Store Manager.