Continental Custom Jewelry, located at 12032 Brookhurst St, Garden Grove, CA 92840, is noted for its exceptional engagement ring creation services. With a focus on customer satisfaction, this jewelry store provides a range of services from custom jewelry design to repairs, making it a go-to destination for couples looking to create their perfect engagement ring. Customers have praised the knowledgeable staff for their friendly demeanor and reasonable pricing, particularly for jewelry repairs and watch servicing. The store operates in Orange County, and despite reports of closure from some reviewers, there are current indications that it remains open.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%
Customer reviews reflect a mix of positive, neutral, and negative sentiments. Many customers appreciate the quality craftsmanship and pricing, while others have reported unfavorable experiences with customer service and store conditions.
Best Review:
Samuel Eli commended the store for its competitive prices and outstanding service, emphasizing the variety and quality available.
Worst Review:
Cynthia W. described a distressing experience with a staff member's disrespectful behavior, culminating in her deciding to no longer patronize the establishment.
Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
Staff members mentioned include no specific names.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 22
Store Phone Number: 7145396531