Integrity Jewelers, located in Garden Grove, CA, is renowned for its exceptional engagement ring creation and personalized service. The owner, Clay Bock, and his team are known for their attention to detail and commitment to customer satisfaction. With over 30 years in the fine jewelry industry, they specialize in crafting custom engagement rings tailored to individual preferences, making each ring a unique expression of love.
The store has garnered an impressive reputation with 486 reviews, reflecting a positive customer experience across various platforms. Clients have praised the knowledgeable and friendly staff, particularly highlighting Clay's expertise in guiding customers through the design process, offering high-quality GIA certified diamonds, and ensuring that each custom piece meets their vision and budget.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 4%
Negative: 1%
Customers frequently commend the personalized service, prompt communication, and competitive pricing, noting that Clay goes above and beyond to accommodate their needs. However, there are occasional comments regarding longer wait times for certain custom pieces.
Best Review: Kathy mentioned that Clay has crafted several custom pieces for her, each exceeding her expectations. She appreciates his patience and responsiveness, underscoring the quality of both service and product at Integrity Jewelers.
Worst Review: None identified.
**Address**:
11088 Trask Ave, Ste 100, Garden Grove, CA 92843
**Phone**: (714) 420-1911
**Operating Hours**:
| Day | Hours |
|-----------|-----------------|
| Monday | 9:00 AM - 9:00 PM|
| Tuesday | 9:00 AM - 9:00 PM|
| Wednesday | 9:00 AM - 9:00 PM|
| Thursday | 9:00 AM - 9:00 PM|
| Friday | 9:00 AM - 9:00 PM|
| Saturday | 9:00 AM - 9:00 PM|
| Sunday | 10:00 AM - 9:00 PM|
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 97%
Total Customer Feedback Reviewed: 486