Ko Am Fine Jewelry, Garden Grove, CA
Ko-Am Fine Jewelry, located at 8942 Garden Grove Blvd Ste 102, Garden Grove, CA 92844, is a jewelry store catering to customers in Orange County. Known for its custom engagement ring creation, the shop has been a staple in the community for over two decades, offering a range of services including ring resizing, custom design, and repairs. Customers have reported a mix of experiences, particularly highlighting the service quality and the store's ability to accommodate special requests.
On platforms like Yelp, this jeweler has garnered a 3.8-star rating based on six reviews. Positive reviews emphasize the friendly, trustworthy staff and the ability to provide affordable options, making it a favored choice for those looking to create unique engagement rings. The store has received praise for assisting customers with trading and modifying jewelry while maintaining a welcoming atmosphere.
However, not all feedback has been favorable. Some customers have raised concerns regarding service honesty, particularly with regard to engagement ring resizing and the quality of gold materials. These mixed reviews present a nuanced perspective on the overall customer experience at Ko-Am Fine Jewelry.
Overall Sentiment from Online Customer Reviews:
The general atmosphere surrounding Ko-Am Fine Jewelry is mixed. The sentiment can be broken down as follows:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review:
David noted that Ko-Am Fine Jewelry offers a variety of custom jewelry options tailored to fit various budgets, highlighting that they strive to meet customers' needs whether through in-stock items or special orders.
Worst Review:
Jenn expressed dissatisfaction with her experience related to an engagement ring resizing, alleging dishonesty from the staff regarding the condition of the diamond after service and concerns about quality.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|------------------------|
| Monday to Friday: 11 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
