Princess Jewelry and Loan, located at 13947 Harbor Blvd, Garden Grove, CA 92843, operates in Orange County and provides a variety of services including custom engagement ring creation, jewelry sales, and quick cash loans for valuable items. The shop is known for having competitive prices on pre-owned jewelry, making it a potential candidate for those seeking affordable engagement rings. The current contact number for inquiries is (714) 554-7296. As of now, the store's operating hours are Monday to Tuesday from 10 AM to 7 PM, Thursday to Friday from 10 AM to 7 PM, and Saturday from 10 AM to 4 PM, with Wednesdays and Sundays closed.
Customer reviews indicate a mixed experience with the store. Positive reviews commend the owner, Nancy, for her helpfulness, fair dealings, and her ability to offer high-value loans. Customers report a welcoming experience and appreciate the low prices on quality jewelry. However, negative sentiments highlight concerns regarding customer service, with some customers describing experiences of rudeness from staff and dissatisfaction with the quality and pricing of items.
Overall Sentiment from Online Customer Reviews:
Based on the 9 reviews analyzed, the overall sentiment is 42% positive, 22% neutral, and 36% negative.
Best Review:
A customer named Rula noted that the owner has been consistently supportive and fair over nearly five years of business, and appreciates the honest advice given during difficult times.
Worst Review:
Luis experienced poor customer interaction, describing a rude encounter with staff when trying to enter the store, which led him to recommend against visiting.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday: 10 AM - 7 PM|
| Tuesday: 10 AM - 7 PM|
| Wednesday: Closed |
| Thursday: 10 AM - 7 PM|
| Friday: 10 AM - 7 PM|
| Saturday: 10 AM - 4 PM|
| Sunday: Closed |
Staff members mentioned: Nancy.
Positivity Score: 53%
Total Customer Feedback Reviewed: 9